Managing Your Subscription
You're in complete control of your subscription. You can cancel, pause, skip a delivery, change your delivery date, change frequency, or swap products yourself, anytime — no phone call required (though we're happy to help if you'd rather).
Access your subscription portal
- Log in at https://lumanutrition.com/a/account/login
- Open your subscription to make changes
- Prefer we do it? Call (323) 274-1407 or email help@lumanutrition.com and we'll take care of it
Cancel your subscription
- Cancel anytime — no restrictions, no fees
- Log in and click "Cancel Subscription"
- Future shipments and charges stop immediately
Pause your subscription
- Need a break? Pause temporarily
- No shipments or charges while paused
- Resume whenever you're ready
Skip a delivery
- Have enough product? Skip your next shipment
- Your next delivery date moves forward; you stay subscribed
Change your delivery date or frequency
- Move your next delivery to any date that suits you — great for vacations
- Billing is every 4 weeks by default, or on whatever frequency you've chosen
- Adjust the interval based on how quickly you go through the product
Add or swap products
- Add products to your subscription, replace one with another, or change quantities
When do changes take effect?
Immediately. If a charge is due in the next day or two and you want to cancel or skip, make the change now or call us so it doesn't process.
Still need help?
Call us at (323) 274-1407, email help@lumanutrition.com, or use the contact form on our website. We'll gladly manage your subscription for you.