How to Update Your Payment Method
New card? Expired card? Card replaced after fraud? Here's how to update your billing details.
Update the card on your subscription
- Log in at https://lumanutrition.com/a/account/login
- Open your subscription settings
- Choose payment method and enter your new card details
Your next billing cycle will use the new card automatically.
Trouble with the update link or page?
If the payment page won't load or the link in your email isn't working:
- Try a different browser, or a phone instead of a computer
- Make sure you're logging in with the email you used to order
- Or simply call us at (323) 274-1407 — we'll send a fresh, secure payment-update link. (For your security, please don't email card numbers to us.)
Remove an old card
Log in to your account and remove or replace the saved payment method. If you don't see the option, contact us and we'll take care of it.
Card compromised or replaced by your bank?
Update your card in the portal as soon as your new one arrives so your subscription isn't interrupted. If a payment already failed, see our "Payment Declined?" article — nothing to worry about, it's an easy fix.
One-time orders
One-time purchases charge your card once at checkout — there's nothing stored to update. Saved cards from services like Shop Pay or Apple Pay are managed within those services.
Still need help?
Call us at (323) 274-1407, email help@lumanutrition.com, or use the contact form on our website. Never include full card numbers in email.