Using Your HSA/FSA (Truemed): Payment & Reimbursement
We partner with Truemed so you may be able to use HSA/FSA funds for your Luma Nutrition purchases. There are two paths, depending on how you buy.
One-time purchases: pay with your HSA/FSA card at checkout
At checkout, select Truemed as your payment option. You'll be securely redirected to Truemed's platform to complete the purchase using your HSA or FSA card directly.
Subscriptions (and past purchases): pay normally, then get reimbursed
Recurring subscription charges can't be billed to an HSA/FSA card directly. Instead, pay with a regular credit or debit card and use Truemed's reimbursement process:
- Complete the health assessment — a quick, private health survey reviewed by a licensed provider to determine your eligibility: Start the Truemed survey. (This link also appears on your order confirmation.) It's best to complete it the same day as your purchase.
- Receive your Letter of Medical Necessity (LMN) — if you're deemed eligible, your LMN arrives within 1–2 business days. The cost of the assessment is included in your purchase price.
- Submit for reimbursement — your LMN comes with a step-by-step guide for submitting your purchase to your HSA/FSA provider. Claims are typically processed and paid out within 2–4 weeks.
Good to know
- Eligibility is determined by the licensed provider's review — it isn't automatic.
- Coverage can vary by HSA/FSA provider and product, so it's worth confirming with your provider.
- Keep your order confirmation/receipt — you'll use it when submitting your claim.
Still need help?
Call us at (323) 274-1407 or email help@lumanutrition.com and we'll walk you through it.